This notice explains how Emtak Holdings LLC (“Emtak,” “we,” “us” or “our”) handles personal information through this website and our business activities. It applies to Emtak Holdings and its operating divisions, including Emtak Fresh Spaces, AURELIA by Emtak, Emtak Publications, the public ETK Systems pilot and the staff-only ETK Scan workspace.
1. Scope and our role
Emtak is the business responsible for the personal information described in this notice. This notice applies to website visitors, prospective and current clients, collectors, purchasers, authors, artists, vendors and business contacts. A separate contract, marketplace notice or service-specific notice may provide additional terms.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact information: name, organization, email address, telephone number, mailing or service address.
- Inquiry and transaction information: messages, requested services, quotations, schedules, orders, payment status, shipping details, customer-service records and records of the website terms version accepted with an inquiry.
- Service documentation: job notes, completion checklists, service dates and approved before-and-after photographs.
- Artwork and publishing information: collection interests, edition or certificate records, licensing communications and book-order details.
- Technical and security information: IP-derived security identifiers, browser and device information, pages requested, timestamps, security events and Cloudflare Turnstile verification data.
We collect information directly from you, automatically through the website and security services, from a person or organization acting for you, and from transaction or service providers involved in your request. Please do not submit Social Security numbers, government identification, financial-account credentials, health information or other sensitive information unless we specifically request it through an appropriate secure process.
3. Why and how we use information
We use personal information to respond to inquiries; provide quotations; schedule, document and deliver services; administer artwork editions and authenticity records; process or coordinate transactions; communicate about an engagement; secure and operate the website; prevent fraud and abuse; maintain records; improve our offerings; establish or defend legal claims; and comply with law.
Where a law requires a legal basis, we generally rely on steps requested before a contract, performance of a contract, compliance with legal obligations, our legitimate interests in operating and protecting the business, and consent where required. You may withdraw consent for future processing when consent is the applicable basis, without affecting prior lawful processing.
4. Fresh Spaces service photographs
When included in an agreed cleaning service, Fresh Spaces may capture photographs of serviced areas to document conditions and completion. Report links may be provided to the applicable client. Anyone with a valid report link can view that report; treat it as confidential and do not forward it to unauthorized people. Contact us if a link is disclosed unintentionally. Service photographs must avoid people, computer screens, documents, identification badges, license plates and unnecessary sensitive information. Clients should identify restricted areas before service. Images are retained only for service documentation, dispute resolution and applicable recordkeeping periods.
AURELIA camera and room previews
Room preview is optional. Camera access begins only after you choose Open camera and your browser permits access. The feature requests video without microphone audio; it displays a live view and captures a still image only when you choose Capture wall photo. Alternatively, you may choose an existing image.
The room-preview feature processes these images in your browser memory. It does not upload the room image or camera stream to Emtak, store them in Emtak’s database, or attach them automatically to an inquiry. Choosing Clear room photo or closing the preview removes the feature’s image reference; closing the preview, capturing a photo or choosing Close camera stops its camera stream. Your original selected file remains on your device, and browser permissions can remain enabled until you change them in browser settings.
Use images you are authorized to use and avoid capturing people, private documents or sensitive details. If you separately send a room image to Emtak by email or another channel, our ordinary inquiry-handling practices apply.
ETK Systems pilot: session data, downloads and app installation
The current public ETK demonstration uses fictional examples. Its issue selections, notes, action-owner and reviewer text, dates and observed results are processed in browser memory. These controls do not submit those entries to Emtak’s database or connect them to an ERP or business-intelligence provider. Use fictional information only. Do not enter patient information, employee or customer records, confidential business data, credentials or other sensitive information.
Refreshing, resetting, closing or navigating away may discard the demo session. Viewing the report builds a report in the same browser. Choosing Download CSV generates a file on your device containing the sample records and any notes or names you entered. Your browser or operating system may save or open it in another application. You control those copies and any sharing; resetting the demo does not delete a downloaded file. Emtak does not receive an export through this feature. If you separately send it to us, our ordinary communication-handling practices apply.
Installing the web app adds a launch entry and icon using your browser’s installation features. An ETK-scoped service worker caches a public connection notice and icon for use if the app cannot connect. It is not an offline operational workspace and does not cache operational entries, API responses, staff pages or the app page. Ordinary browser caching and hosting/security request processing can still occur. You can uninstall the app and remove site data through device or browser settings; doing so may also clear other Emtak site preferences and sessions.
The current public pilot has no live SAP, ERP, Tableau or Power BI connection and no dedicated analytics on pilot field entries. Website hosting and security providers may process technical request data as described elsewhere in this notice. Using our contact form or emailing a pilot inquiry follows the ordinary inquiry practices above. Any future real-data pilot, shared account or connector requires a separately defined scope and appropriate data-handling arrangements before it starts.
Future staffing interest
If you express interest in future work, we use the contact information, skills, availability and preferred work areas you provide to assess potential staffing needs and contact you about relevant opportunities. Joining an interest list is voluntary and is not an employment application for an existing vacancy, an offer or a guarantee of work. Do not send identification documents, Social Security numbers, banking details or sensitive screening information through the interest form. Contact us to withdraw from the list or request deletion, subject to applicable recordkeeping obligations.
Cloudflare, Turnstile and provider responsibilities
Cloudflare helps deliver and protect this website. Turnstile evaluates technical signals, including IP address, browser user-agent information, TLS connection characteristics, site key and website origin, to distinguish people from automated traffic. Cloudflare processes these signals on our behalf for website protection and also acts as an independent controller when using signals to improve its bot-detection capabilities, as explained in its Turnstile Privacy Addendum and Privacy Policy.
Emtak remains responsible for the information handling described in this notice. Using Cloudflare does not make Cloudflare’s policy Emtak’s policy or mean that Cloudflare operates our business. Contact Emtak about information handled for our website; Cloudflare’s notices explain how to contact it about its independent processing. If a security check prevents an inquiry, use our business email or Contact page.
7. Retention
We keep personal information only as reasonably necessary for the purpose collected, the duration of the business relationship, warranty or dispute periods, tax and accounting obligations, legal compliance and security. Retention varies by record type. Deletion requests are reviewed against applicable recordkeeping obligations and lawful preservation needs. Deletion may also require handling copies held in business email, by service providers or in backups; we explain applicable limitations when responding. Removing a website record does not automatically remove those other copies.
8. Security
The website uses HTTPS connections. Inquiry forms require server-side field checks and Cloudflare Turnstile verification before acceptance, and use request limits to reduce abuse. Staff operations require an authorized sign-in and a separate authenticator check. These controls do not guarantee that browsing, submissions, stored records or private links are free from risk, or that the website will always be available. Report suspected exposure or unauthorized access to contact@emtakholdings.com. Do not send passwords, financial credentials or other sensitive records through ordinary inquiry forms.
9. Privacy rights and choices
Depending on your residence and applicable law, you may have rights to request access to or confirmation of processing; correction; deletion; a portable copy; restriction or objection; withdrawal of consent; information about categories, sources, purposes and recipients; and an appeal if we deny a request. You may also have rights concerning targeted advertising, sale, profiling or sensitive data. Emtak does not currently sell personal information, conduct qualifying targeted advertising or make decisions producing legal or similarly significant effects through automated profiling.
Send requests to contact@emtakholdings.com with the subject “Privacy Rights Request.” Describe the request and the state or country where you reside. We may reasonably verify your identity and authority before responding. Authorized agents may submit requests where permitted by law. You may also use the contact options on our Contact page. Do not send identity documents or sensitive information through an ordinary email or form. We will respond within the period required by applicable law and will not unlawfully discriminate against you for exercising a privacy right. If we deny an appealable request, reply with “Privacy Appeal” and explain why you believe the decision should be reconsidered. You do not need to create an account to make a request.
When the Texas Data Privacy and Security Act applies to a request, we respond without undue delay and within 45 days of receipt; a reasonably necessary extension of up to another 45 days requires notice and reasons within the initial period. We explain a refusal and how to appeal. Texas appeals receive a written decision with reasons within 60 days of receipt. If an appeal is denied, we provide the Texas Attorney General’s complaint mechanism. Other applicable laws may require different or shorter periods, which control. Verification uses information reasonably necessary for the request; a refusal or limitation may be necessary to protect another person’s information or comply with law.
10. U.S. state notices
Residents of Texas, California, Virginia, Maryland and other states with applicable consumer privacy laws may exercise the rights described above when those laws apply to Emtak or the relevant processing. California residents may additionally request the categories of personal information collected, sources, business purposes and categories of recipients for the applicable lookback period. We do not offer financial incentives for personal information. State-law coverage depends on the business, the information and the relevant statutory criteria; this notice does not itself waive or create a statutory exemption. Please do not submit financial-account or government-identification data through ordinary inquiry forms.
11. International visitors and transfers
Emtak is established in Texas, United States. If you contact or transact with us from another country, your information may be transferred to, stored in or processed in the United States and by service providers in other jurisdictions. Those locations may have different data-protection laws. This notice does not itself provide consent for a transfer or establish a transfer safeguard. Any legally required transfer arrangements must be in place before the relevant processing.
Individuals in the European Economic Area, United Kingdom and other applicable jurisdictions may also have rights to object to processing, restrict processing, portability and complaint to a local supervisory authority. Canadian individuals may challenge our compliance and request access or correction consistent with applicable Canadian law. Australian individuals may contact us regarding access, correction or concerns about overseas handling where applicable.
12. Children’s privacy
This website is intended for business contacts and adults. We do not knowingly collect personal information online from children under 13, or a higher minimum age where required, without legally valid authorization. Children’s books can be viewed without submitting a form; purchases and inquiries should be handled by an adult. A parent or guardian who believes a child submitted information should contact us for review and deletion.
13. Changes to this notice
We may update this notice as our services, providers or legal obligations change. The effective date above identifies the current version. Material changes will be presented through the website or another appropriate notice.
Information across Emtak offerings
This notice covers Emtak Holdings LLC, Fresh Spaces, Business Services, AURELIA, Publications and ETK Systems when Emtak handles personal information through these offerings. Emtak Nexus remains a proposed initiative. A future service or fundraising program will require appropriate disclosures before collecting information.
Business Services records may include business contacts, inventory identifiers, counts, receiving discrepancies, client-supplied records, schedules and authorized deliverables. We use them for the agreed assignment and do not publish confidential client records as marketing material. Where Emtak processes personal information solely on a business client’s instructions, the client’s notice and our applicable data-handling agreement also govern; requests concerning those records may need to be directed to that client.
AURELIA records may include buyer contacts, delivery information, artwork interests, edition identifiers, provenance and certificate records. Publications purchased through Amazon or another marketplace are handled by that provider; Emtak receives only information the provider makes available or that you share directly. ETK surveys and authorized prototype use may involve responses, account information and operational records; the specific collection and any research consent must be explained before use. A standalone prototype may have its own notice and access rules. Ordinary room preview does not request microphone access or perform facial recognition.
Client materials and optional publicity
For direct client reviews, we store the service reference, rating, review text, chosen display name, publication permission and moderation records. Only the chosen name, rating, exact review, service type and submission date are published after permission and review. Private client labels and contact details are not published. Review invitations expire after 30 days and can be revoked. Use your private review link to withdraw publication permission, or contact us for removal.
We use submitted material to handle the request or provide the agreed service. Sending a room photo, business document or service inquiry is not permission to publish it, identify you as a customer or use it in unrelated AI training. Public testimonials, customer names and marketing photographs require separate permission. Withdrawing permission stops future uses within our control, subject to lawful retention and limitations we explain; it cannot undo copies already lawfully distributed by others.
Communication preferences
You may ask us to stop optional promotional communications by using an available unsubscribe option or emailing contact@emtakholdings.com with “Marketing opt-out.” Tell us the address or number concerned without sending sensitive documents. This does not stop necessary responses to your inquiries, transaction updates, safety or security notices, or legally required communications. A privacy acknowledgment or service inquiry does not authorize unrelated marketing.
Security concerns and incident notices
Report suspected unauthorized access, exposed private links or suspicious messages to contact@emtakholdings.com. Do not send passwords or security codes. We assess reports, restrict affected access where appropriate and provide notices to affected people or authorities when required by applicable law. No security measure makes a system impenetrable, and a public privacy notice does not replace ongoing access controls, staff training and incident response.
14. Contact Emtak
Privacy questions, complaints and rights requests may be sent to contact@emtakholdings.com. Our current registered agent is Registered Agents Inc., 5900 Balcones Drive, Suite 100, Austin, Texas 78731, United States. Registered-agent status: active. Please use email or phone for privacy requests.
ETK Scan staff inventory capture
The authenticated staff inventory workspace is separate from the public session-only demonstration. It stores project or stockroom names, barcode or SKU text, product names, lots, expiration details, quantities, units, locations and inventory notes in our hosted database. Each saved version also records the staff account email, timestamps and field snapshot for change history. Current access is shared among authorized Emtak staff through the existing staff allowlist and MFA; it does not isolate records between customer organizations.
Camera access starts only when requested. Barcode detection processes frames on the device; this feature does not upload or retain camera images or video. Decoded text is added to the form and sent to our server only when you save. There is no external product lookup or OCR of printed label text. Unsaved entries remain in page memory and may be lost when leaving. The service worker does not cache inventory records or staff pages.
We use these records for authorized inventory capture, review, discrepancy follow-up and operational history. Do not enter patient data, personal identifiers, passwords or confidential customer records without a separately approved engagement and data-handling arrangement. Current records and prior versions remain until removed through an authorized administrative process, subject to applicable retention obligations; editing a count does not delete its history. Contact contact@emtakholdings.com about correction, retention or deletion. CSV files you download are copies under your control and may contain staff email addresses and inventory information; protect and delete them as appropriate. The workspace requires an internet connection and is not a guaranteed recovery or backup service.
Important: This notice describes Emtak’s current practices and is not a representation that every privacy statute applies to every interaction. Mandatory rights under applicable law remain unaffected.